You own the land, or you are about to. You have a plan you sketched, a plan you bought, or no plan at all. What you need is a licensed builder who will put a house on that lot and pick up the phone when you call.
Arroyo Custom Homes, LLC is built for that buyer. Owner George Arroyo is a Navy veteran and a licensed general contractor with 23 years in construction, according to the company’s About page. The company builds and remodels homes in Chatham, Wake and Durham counties, takes your plans or helps you pick one, and has been accepted as a builder in the VA Home Loan Guaranty Program.
The public record is short. There is no published price list, portfolio of addresses, or warranty. This guide lays out what Arroyo does publish and the questions that fill in the rest.
Who Is Arroyo Custom Homes?
Arroyo Custom Homes is a small, owner-led builder and remodeler. Its website calls the company “Arroyo Custom Homes and Remodeling” and says it builds and renovates homes in Chatham, Wake and Durham counties.
The documented history
The About page names George Arroyo as owner, describes him as a Navy veteran, and says he has worked in construction for 23 years. It also states that he holds a general contractor license for both residential and commercial projects. The site does not publish a founding year or a license number.
Arroyo Custom Homes, LLC is listed as a builder member in the 2025 Home Builders Association of Raleigh-Wake County directory, at 8203 Henderson Road in Apex. The company phone, on both the website and the directory, is (919) 868-3525.
The VA builder acceptance
The About page says Arroyo Custom Homes “has also been accepted as a Builder in the Department of Veteran Affairs (VA) Home Loan Guaranty Program.” For a veteran planning to use a VA loan on new construction, that matters: the builder has to be acceptable to the program. Ask Arroyo for its VA builder ID and confirm it with your lender before you sign anything.
Where Does Arroyo Custom Homes Build?
Arroyo says it builds and renovates in Chatham, Wake and Durham counties. Its directory address is in Apex, in western Wake County. The website does not name towns, subdivisions, or addresses of completed homes, so ask for specific locations of recent builds near your lot.
What Does Arroyo Custom Homes Build?
Arroyo builds new custom homes on the client’s lot and handles remodeling. The New Construction page says you can “bring your own plans and design specifications or collaborate with our team to find a floor plan that suits your lot,” and that the team helps with selections.
| Buyer question | What the public record shows |
|---|---|
| State contractor license | L.78131 (Arroyo Custom Homes LLC): Building classification, unlimited license limit, active through Dec. 31, 2026 per the NC Licensing Board for General Contractors, checked Oct. 14, 2026 |
| Services | New custom homes and remodeling |
| Counties | Chatham, Wake and Durham |
| Plans | Bring your own plans, or work with the team to choose a plan for your lot |
| Selections | The team assists with selections |
| VA loans | Accepted builder in the VA Home Loan Guaranty Program, per the About page |
| Pricing | Not published |
| Completed homes | No addresses or communities published |
| Warranty | Not published |
The remodeling side
The Remodeling page shows screened porches (with fireplaces or heating and air as add-ons), kitchen and bath updates, attic and basement conversions, and exterior cladding replacement. If you are comparing builders, ask what share of Arroyo’s recent work is new construction versus remodeling.
What clients say
The About page carries four client reviews, signed with initials. Several describe George as involved in every step, responsive to questions, and on schedule. One reviewer says the home was “finished within the time frame promised.” Those are the builder’s own selected reviews, so treat them as a starting point and ask for references you can call.
How Does Building With Arroyo Work?
Arroyo does not publish a step-by-step process. Its New Construction page points to two ways in:
- Bring your own plans and design specifications for your lot.
- Work with the team to choose a floor plan that suits your lot, then make selections with the team’s help.
Either way, get a written scope, a fixed or cost-plus price with allowances spelled out, and a draw schedule before construction starts. If you are financing with a VA loan, bring your lender into the conversation at the start.
What Should You Verify Before Signing With Arroyo?
Before signing with Arroyo Custom Homes, verify the license, the track record, the land, and the warranty. Owner-led builders can be the best experience in the business. They can also leave you with less paperwork than you need. Our guides to finding a Triangle builder and why the builder’s agent works for the builder explain how to keep someone on your side.
Confirm the license and the entity
The site says George Arroyo is a licensed general contractor but does not print the number. Look up Arroyo Custom Homes, LLC with the North Carolina Licensing Board for General Contractors, check the license limitation, and make sure the same entity is on your contract.
Ask for addresses of recent homes
The website shows no completed-home addresses. Ask for three new homes finished in the last two years, ideally in the county where you are building, and drive by them. Call those owners.
Price the lot before the house
Arroyo builds on your land, so the lot is your risk. In rural Chatham, Wake or Durham, that often means a septic permit, a well, clearing, a driveway, and possibly a long power run. Get the soil evaluation and survey first, and ask Arroyo to price the site work separately from the house. Our guide to buying land to build a house walks through it.
Confirm VA eligibility in writing
If you plan to use a VA loan, ask for the builder’s VA ID and have your lender confirm it. Ask how construction draws will be handled.
Get the warranty in writing
Arroyo’s site does not describe a warranty. Ask for the written terms before you sign and compare them with our home-builder warranty guide.
How Does Arroyo Compare With Other Building Options?
Arroyo is an owner-run builder for buyers who already have land and want direct access to the person building the house.
| Option | Plans | Lot | Builder access | Best fit |
|---|---|---|---|---|
| Arroyo Custom Homes | Yours, or chosen with the team | Your lot in Chatham, Wake or Durham | Direct to the owner | Buyers with land who want a hands-on GC |
| National build-on-your-lot company | Large plan library | Your lot | Sales consultant | Buyers who want a set catalog and price sheet |
| Production builder | Builder plans only | Builder’s subdivision | Sales office | Buyers who want amenities and a standardized process |
| Resale home | Existing | Existing | None | Buyers who need to move quickly |
Who Is a Strong Fit for Arroyo Custom Homes?
Arroyo fits a buyer with land, a clear idea of the house, and a preference for dealing with the owner directly.
The strongest candidates usually:
- own or are buying a lot in Chatham, Wake or Durham County;
- have plans in hand, or want help choosing one that suits the lot;
- are veterans planning to use a VA loan on new construction;
- will check the license, call references, and read the contract closely.
It is a weaker fit for buyers who want a builder-owned lot in an amenity neighborhood, a published price sheet, or a model home to walk through.
Final Thoughts About Arroyo Custom Homes From Tim Clarke
A licensed general contractor who served in the Navy, works three counties, and lets you bring your own plans is a reasonable place to start a build-on-your-lot conversation. The VA builder acceptance is a real advantage for veterans.
The gaps are the usual ones for a small builder: no published prices, addresses, or warranty. Close them before you sign. Get the license number, drive past recent homes, price the site work, and read the warranty.
I have spent 17+ years in Triangle real estate. Our team builds as well as sells, so we know how to read a builder’s contract, price a raw lot, and spot the allowance that will not cover what you picked. When a builder’s salesperson or listing agent is involved, that person works for the builder. We work for you.
If you are thinking about building with Arroyo Custom Homes, call us at (919) 355-8462. We’ll help you check the lot, the contract, and the comparable sales before you commit.
Sources
- https://www.arroyocustomhomes.com/
- https://www.arroyocustomhomes.com/about-4
- https://www.arroyocustomhomes.com/blank (New Construction page)
- https://www.arroyocustomhomes.com/s-projects-side-by-side (Remodeling page)
- 2025 HBA Raleigh-Wake County builder-member directory (print)
- https://portal.nclbgc.org/Public/Search (NC Licensing Board for General Contractors, license L.78131)
